eBooks – product or service?

Apparently the EU has decided eBooks should be taxed as services (link) instead of goods (like physical books).

I don’t think it’s that simple. 

When Digital Products Are Services

eBook “retailers” like Amazon are essentially offering you a licence to access a digital product, not ownership of a copy of the product. 

Of course, their casual wording might lead you to believe otherwise:



But you’ve purchased a licence, not a book. 

Compare it to NetFlix. You pay a monthly fee to access a library of digital content. It happens to be the same library everyone else gets too, not a customized library. We are more comfortable with the idea of subscription because we aren’t picking specific movies, and we even expect that some titles will disappear. 

These are services – the companies sell access, not goods. 

When Digital Products Are Goods

When I buy a book from Humble Bundle or Baen though, I’m buying a book (aren’t I?). I’m allowed to use it in certain ways (e.g. on multiple devices), and they’re not able to revoke my licence (I don’t think). There is no DRM to lock me into a platform or a service, and the expectation is that I will manage my purchases honestly and appropriately. 

And I’m glad they provide the ability to download my books at any time, but I don’t expect them to maintain my library for me. I keep my local copies, just in case. 

I’m certainly thinking of an eBook as a thing I’m buying, not a licence I’m buying. I want permanent access.

Can’t the Retailer and/or Publisher Choose?

I think there is room for both types of access, but it’s currently not clear to the consumer what they’re paying for. 

It would be nice for the publisher, or possibly the publisher and retailer together, to decide whether they’re licensing or selling (or both), and then price differentially and accordingly. 

Don’t forget

I have no legal training. I’m just making lay observations, so don’t interpret any of this as legal advice, silly.

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My thoughts on DRM: Digital Rights Management

DRM has been around for a long time. There are a lot of arguments for and against DRM from the perspective of the creator and the consumer, the publisher and the distributor.

I see these arguments being talked about along with the Amazon-Hachette battle. People are concerned about being locked into a platform.

I understand that. I like it when products are offered DRM-free, because I’m more confident that I will be able to access the product in several years, and because I have choice in how I consume the product.

I also understand how publishers are afraid of piracy; if it’s too easy to copy digital media, people may steal instead of paying.

But I think both groups are missing something (at least, some people in both groups).

DRM isn’t such a huge problem sometimes

At least, it’s not a huge problem when the management platform provider is good about ensuring the media is available forever on all popular devices. Amazon, for example, lets you read your Kindle books on pretty much everything. They don’t lock you into the Kindle device [anymore]. I have a Kindle, an iPhone, an iPad, and a laptop; all of them are perfectly happy with my books.

It’s also not a problem if DRM is a choice. If I can choose to purchase a book with DRM or without DRM, even at a premium, I’m a happy consumer.

What’s more, Amazon isn’t the only place to get books. I’ll admit, I prefer to buy books there (because then I have everything in the same account), but publishers have lots of other options (including other prominent booksellers like B&N, or distributing the books themselves). Amazon has provided a robust distribution platform, but anyone can publish and distribute an ebook. I’ve done it myself (for free, of course), several times.

Tor Books recently started a new imprint for ebooks. They’re going to be DRM-free because it doesn’t hurt sales and it’s best for the consumer. I’m happy about that.

DRM is a huge problem sometimes

Sometimes DRM is terrible. You have to have 17 different apps, which all function a little differently, to read graphic novels from 17 different DRMing publishers. That’s really irritating (“terrible” is overstating the case, I suppose). I don’t buy graphic novels for Kindle unless they’re exceptionally cheap because I don’t like how the iPad app handles them.

And if the publisher goes belly-up, stops supporting the app, or even stops supporting the app on your specific device, you’re out of luck. Enjoy your eternal subscription to the media you can’t view.

And it doesn’t work

If you want to keep people from copying digital works, you have to prevent them from viewing digital works.

For books, screen captures are inconvenient but effective, and only one person needs to do it. Retyping is slow, but people do that too.

You want to prevent people from copying music? You can’t let them play music, then, or they’ll find a way to copy it.

It’s not a solvable problem, since our playback and recording devices are the same things.

Interestingly, DRM actually encourages piracy in some ways. If you require your graphic novel to be viewed in your own app and a consumer already has a different preferred app, they might seek out a pirated copy so that they don’t have to use your platform. See?

I’m not worried

For now I’ll just make my choices, and hope that publishers start removing DRM from their products (they’re allowed to, after all, even/especially on Amazon). I want to be able to archive my own stuff, just in case Amazon deletes my account or Dark Horse stops supporting iOS apps.

To the publishers reading this, though: I sometimes decided to not purchase a work because it was DRMed and not available in the ecosystem I live in. I didn’t want to download another app or create another account, so you didn’t get my dollars, neither did your author, and I enjoyed someone else’s book. If you hadn’t DRMed it, I would have bought it. Sorry.

What if ebooks had come first?

I like to read books. I always have, and I expect that will continue for the rest of my life.

But I’ve changed in my reading habits a lot over the last few years. Now I read far more ebooks than print books, and I listen to audiobooks as well. Most recently I’ve started exploring graphic novels, mostly digitally on my iPad.

When I talk to people about reading ebooks (usually novels), they either hop excitedly foot to foot inquiring about the Kindle titles I love or they scrunch their faces as though tasting bitterness in their old-schoolery while proclaiming they prefer print books.

Why the polarity? Why do people love one or the other?

Why ebooks are better

They’re sometimes cheaper (not always).

They’re easy to get on release day, or any other day. They’re always available and never out of stock.

You can bring (and read) hundreds of them anywhere without lugging anything you wouldn’t already have (phone, tablet, etc.).

They’re not heavy (ever try to read a Brandon Sanderson hardcover?).

They’re not lost in a basement flood, they can be archived, and they can’t be stolen by literate, opportunistic ruffians in the coffee shop.

You can share your notes (even voice notes!) with a social network.

They can synchronize across devices, and with audiobook narrations.

You can adjust the type and screen to account for your failing eyes, the brightness of the room, your font snobbery, and the colour you want the “paper” to be.

From a publisher’s/distributor’s point of view, they require no storage and no shipping; that is, no per-unit cost. They can therefore maintain a back catalogue into perpetuity at no additional cost. Books can even be updated to correct typos, improve covers, and so on.

Why print books are better

You can share them easily.

There is no question that you own it, and you’ll always be able to read it.

You can write in them with a pencil.

They work when you’re out of power.

You can leaf through them quickly, which is helpful for some times of reading.

You can’t change the type, colour, or where stuff is on the page (that’s a good thing).

They don’t depend on screen resolution to look good.

But what if we had had ebooks first?

But of all the reasons people list for preferring print books, the one I hear most often isn’t such a “logical” reason: it’s just that people “are used” to them. It’s almost an argument from nostalgia.

I think if we’d had ebooks before print books the market would be different.

People buying print books would be incredulous at the delays (“You mean I can’t just click the button and start reading?!”), and at the limitations of the format (“I can’t embiggen the font!”). They would feel cheated at only being able to have a small number in their bag at once.

But print books would still have their place, because they truly are better at some things. They’re better when you need to look at a series of charts. They’re awesome for marking up. They are locally very shareable.

Sometimes digital text is later produced in print formats. For example, a series of blog posts might be sold as a paperback book (even while remaining free on the web). Or an ebook is successful and then has a print run. This is often to hit both markets, I’m sure, but sometimes it’s because a text is better represented in print. The authors whose books are published with gorgeous covers, creamy paper and stitched signatures revel in the work of art they were a part of. They may love the pagination, or how they were able to choose the font to evoke emotion instead of relying on Caecilia.

I love that there is a market for both, and I’m sad that many books will never make it into my digital library because of a publisher’s retention of rights without the will to digitize. I hope that authors and publishers will make both forms available to us, and I’m happy that print-on-demand will make it reasonable to do so without many of the costs of warehousing and shipping.

If ebooks had come first we would still have both forms, but more people would think more kindly of them.

First look at Liberio beta, a slick, free eBook publishing service

My friend and colleague Jennifer Keenan (@keenanjenn) asked me recently on Twitter:

I had not, but we both requested invites for early (beta) access. When I had a few minutes I started to play around with it, and I’m really impressed.

A screenshot of the Liberio login screen on a computer

 

It’s still in beta, so not everything worked perfectly (but nearly so!). Overall it’s pretty awesome.

I wrote a short story (originally published here) and so I tried making an ePub file using Liberio.

You have a library of your own stuff. When you click/tap on the “plus” item, you can either select a Document from your Google Drive or upload a file from your computer. I grabbed a Google Document, and it was ready in seconds.

Libary view.

 

You have some control over the settings in your published book. Here are the basics:

Edit Book screenshot.

Expanding “More Options” gives you these choices:

Edit book advanced options screenshot.

I especially liked the License and Rights section, which gives you “All Rights Reserved” and then a half dozen Creative Commons choices.

Pro features aren’t available yet. Also, I’m not a pro :)

I didn’t try uploading a cover image (because I have neither mining photos nor pictures of silver), but the option is there.

When you’re ready to publish, you save your changes and then choose a sharing method. Just saving will upload an ePub file to your Google Drive. You can download to preview the file in your reader of choice (the site doesn’t display for you, but that’s hardly a problem these days), and you can share via email or social media.

Sharing options in Liberio.

For comparison, here are the versions produced by Calibre and by Liberio as viewed on my iPad Mini. Note that publishing in Calibre provided more control but was rather finicky. I think I like the Liberio default better, and being thoughtful as I create my Google Doc would give more control, I imagine.

Calibre-generated eBook viewed in iBooks on an iPad Mini.

Produced by Calibre.

Liberio-generated eBook viewed in iBooks on an iPad Mini.

Produced by Liberio.

The site looks great on my iPad and iPhone both, although there were a few intermittent browser issues. Some problems may have to do with the wifi here, I’ll admit. Being mobile-friendly makes it much more useful in then K-12 context, I think.

The view on an iPhone

Liberio also gave me an email address to send feedback to, and they’re very responsive so far (both by email and on Twitter at @LiberioApp). I’m looking forward to a few tweaks and updates, and I’m hoping this could be an easy way for students to publish online. This is one to watch, for sure.

LaTeX in WordPress

I assumed I would have to pay fees, get a plugin, or use WordPress.org in order to have math rendered in my blog posts. Not so.

Details are at http://en.support.wordpress.com/latex/, but here’s a sample:

f\left(x\right)=\frac{5}{2}cos(x-\pi)+\frac{1}{2}

Nice, eh? It renders an image and puts the \LaTeX in the ALT tag. I love it.

85% of Content Sites Respect Copyright – Very Small Case Study

Facepalm

Facepalm by Brandon Grasley via Flickr

I recently had cause to reuse the image above, and while searching for the original came across a small surprise – the image has been used quite a few times on various blogs, news sites, and more.

Most of these articles are of the “someone did something dumb and we’re calling them on it” variety. I counted 26 uses in total (thank you Google Image Search), and 22 of those had nicely attributed the image to me, thereby honouring the Creative Commons licence I applied to the image when I posted it.

Four sites did not.

85% of the sites did the right thing, but 15% made a boo-boo. I have contacted the offending sites or the article authors where possible. Not because I’m trying to monetize my exceptionally valuable intellectual property here (I’m not), but because some people are, and they deserve to have their rights respected. A little awareness-building, you know?

Three fixed it on the same day.

Actually, one has promised to and apparently hasn’t gotten around to it yet. I’m hopeful. (Update: the author attributed the photo to me later that day)

Another one replied to my email (the CEO replied, in fact), had to contact their marketing department, who contacted their writing contractor, who fixed it by properly attributing the photo and linking the way I asked them to. Beauty.

A third simply removed the article from their site. Not what I asked for, but it was a cross-post anyway, so no harm done, I suppose.

That makes me feel pretty good about where we are.

Admittedly, these are mostly companies, bloggers, or professional journalists who have made use of the image online. There are possibly lots of folks who have used it in local PowerPoint presentations (having a bad quarter, maybe?) without proper attribution; I’ll certainly never see those.

I often find a more willy-nilly approach to IP and attribution among coworkers, but I was surprised to see how well things are going on the web in general.

So, there’s your good news story for today. No need to facepalm over this one. Thanks, Internet.

Short Story: “The Encourager” – Revised and Complete

About 3500 words. First complete draft.

Her face was blank mask, devoid of feeling, and she knew it. She practiced each day in front of the small, grimy mirror, removing every trace of emotion and every hint of her thoughts.

Amanda used to cry when they questioned her, hot fury and poisonous despair destroying her control of herself. Now she faced them in perfect silence, and still they knew nothing.

It wasn’t easy to purge the effects of feelings. It wasn’t that she didn’t feel at all, but rather she had trained her body to no longer respond unless she willed it to. Her training was far more painful than the questioning ever was, but she turned herself to stone in order to survive.

Again today she brought up the memories of the CPD bludgeoning her father to death with their batons, then of her mother stalking purposefully from the porch. She saw again how the armoured men wilted before the woman, tearing off their helmets and vomiting as they fell, great welts appearing suddenly across their faces. And inevitably she saw her mother’s body jerk and spasm as the rounds from unseen snipers blasted through her.

The memories hadn’t changed, and her mind’s reaction was still horror and shock and rage, but her face remained cool, her heart rate steady. Amanda was the master of herself, as she had to be if she wanted to stay alive.

She started in surprise as the door to her room banged open behind her. She felt the rush of adrenaline, both familiar and frustrating as it threatened her facade, and she fought down the reaction her body was insisting upon. In seconds she was ready, and she turned around.

Blue-white fluorescents buzzed in the empty corridor, and cameras dotted the walls every ten feet or so. Amanda walked out of her room and down the hallway. She passed dozens of locked rooms identical to her own, each home to a pathetic soul whose parents had been murdered by the Citizen Protection Division. Most were twisted wraiths, barely recognizable as human. Some were loud in their defiance, but she knew their fear was louder still. Some rooms were empty, doors open, the former occupants having been “set free”.

Only she had survived intact, overcome the torture, the drugs, the equipment, the provocations, and the endless, endless questions. She was a rock.

Eventually the too-bright hallway ended at a too-familiar steel door with a six-inch safety glass window to the other side. She didn’t need to look; it was the room she had visited every day for longer than she could understand, and she knew every inch of it in terrifying detail.

As she approached the door it swung open on its shrieking hinges. The scent of bleach and latex assaulted her and her stomach rebelled. She held her breath for just a moment before willing herself to breathe normally.

There was a man seated in a stainless steel chair in the centre of the tiled room. He wore the brown and black uniform of the CPD, and he held an open file folder which had a photo of her fastened to the outside corner with a paperclip. He looked up and smiled.

“Come in, Amanda; I’ve been waiting for you. I’m Solomon, Agent Solomon, with the CPD. Please sit.”

He motioned to the only other piece of furniture in the room, another chair placed opposite him and a few feet away. His face was open and honest-looking, but she knew better. Amanda judged him to be about fifty. She stood impassively just inside the door and Agent Solomon’s smile became slightly forced.

“Please,” he repeated, “join me for a moment.”

She relented and sat in the chair, neither relaxed nor tense. She wore her emotionless mask and she sensed she needed it now more than ever.

He continued to peruse the file for a moment, then looked into her eyes. “You’re a Pusher.”

She did not respond.

He smiled again, humourlessly this time. “You’re a Pusher, and we both know it. You’ve been able to Push for years, and you’re the best I’ve ever seen at keeping it to yourself, but you’re still a Pusher.”

She looked at him without expression.

He leaned back and crossed one leg over the other knee. “You see, I’ve been watching you for a long time. Since shortly after you arrived here, actually. Because both your parents were Pushers, so we figured there was a good chance you were too.” He paused. “We weren’t aware that your mother had the skill when we went to apprehend your father, you know. It wasn’t until she attacked our men that we found out.”

Solomon started to flip through the folder, pausing to turn it sideways from time to time. Amanda assumed he was looking at photos; she couldn’t see to be sure. He made small noises to himself as he turned pages, nodding.

“Do you know how long you’ve been here?” He looked up and waited for her to respond, but continued after a moment. “One thousand, four hundred sixty days.” No reaction. “That’s four years, Amanda. Or it will be tomorrow.”

She felt her eyes widen. Four years. No wonder she was being questioned by an Agent. No one lasted four years in a CPD orphanage. The law said that after four years they had to let you go. She felt hope bubble up hot inside her, followed quickly by a knowing despair.

Solomon continued. “So that’ll be it. Tomorrow you’ll be a free woman. It’s never happened here before, you know. No one has ever left this facility alive. Ever.”

His casually polite voice had turned gritty and dark on the last word, and Amanda became certain she would not break the streak. She had long ago resigned herself to dying in this prison.

Solomon started to tap his fingernail against the chair, the metallic ring echoing ominously.

“Do you understand me, Amanda?”

Knowing silence would buy her nothing, Amanda swallowed hard and then spoke, her voice unfamiliar to herself.

“I understand. You’re going to kill me,” she replied.

His serpent’s smile reappeared. “No, I don’t want to kill you. I want to hire you.”

Solomon stood and started to pace in front of the girl, waving the file folder in one hand as he spoke.

“I need a Pusher who is so good that I can’t tell she’s a Pusher. I need someone who can lie so well that no one would even suspect that she has the skill, even when she’s using it against them.” He stopped pacing and looked intently at her. “I need you to Push for me, just once, and then you can go free. If you don’t… well, your other choices aren’t favourable.”

Amanda didn’t answer him, but her mind was whirling. This was a new tactic, for sure. Was he trying to get her to demonstrate her skill so that he had the excuse he needed to execute her? She flicked her eyes up to the cameras in the corners of the room near the ceiling. If she Pushed too hard in this place, she was dead.

“They’re switched off, Amanda. No one is watching.”

She gritted her teeth, but remained silent. She knew he had the power to end her life, maybe even without “evidence” that she was a Pusher. She didn’t like her chances.

“I’m not a Pusher,” she said at last. “Let me go.”

Solomon shook his head and settled back into the chair. “Yes you are. We both know it. Let me speak plainly.” He looked intently at her, his dark eyes boring into her blue ones. “If you don’t help me, we’re going to kill you today. If you do help me, you’ll be able to leave here freely tomorrow after you do this job. That’s all.”

Amanda considered. He certainly was speaking plainly, and she knew there couldn’t be an audio feed on those cameras or he would never have said that. The CPD monitored everything in these rooms and they prized their deniability. She doubted he would have spoken even if the video feed was live for fear of having someone read his lips. She was starting to feel hope trickling up again.

“Why do you want me to Push?” she asked finally. Nothing to lose, she thought.

He smiled again. “I think it’s more important to know whom I want you to Push.”

“Fine, who?”

He handed her a photograph from inside his uniform jacket’s pocket. It showed a woman in her late thirties, serious-looking and professionally dressed. She was posing for the camera, and the backdrop was one of those artificial drapes like those in school photos.

“Melissa Clement. She’s an entrepreneur and a politician. Her platform involves reforming and dismantling the CPD, and she’s about to make a speech that will put a lot of pressure on the government to fold up my Division. I want you to change her speech, and I don’t want her to know that you’ve done it.”

Amanda felt suddenly sick. Her heart was pounding in her ears, and a sweat broke out across her body. What Solomon was asking wasn’t possible. Wasn’t supposed to be possible.

“You don’t know what you’re talking about,” she told him. “Everyone knows you can’t Push someone without them knowing it.” Her voice sounded unconvincing and she knew it.

He cocked his head to one side. “You can,” he said, and the certainty in his voice chilled Amanda.

Amanda looked around the room again, and behind her to the empty hallway. She turned back and put her head in her hands.

Solomon spoke again. “Amanda, I know you can do this. I’ll tell you what: you can test it out on me.”

She looked up in surprise, then furrowed her brow. “What do you mean?”

“You Push me to do something I don’t want to, and we’ll see if I know what happened.”

Amanda shook her head. “That won’t work. How will you know what you wanted to do after I’ve changed your mind?”

Solomon reached into the folder and took out a sheet of paper. He retrieved a pen from inside his jacket, wrote a few words on the back of the page, and showed it to her.

“I, Solomon, do not wish to clap my hands,” she read. “So you want me to make you clap?”

Solomon nodded. “I’ll try my best not to clap, and after you make me do it you can show me this page. If you can’t make me clap, you die. If I know you Pushed me without looking at the paper, you die.”

Amanda pursed her lips, then nodded. “Okay,” she said, and folded the paper in half. She sat back in the uncomfortable chair and crossed her arms, glaring at the man.

Agent Solomon stared at her impassively.

She concentrated on him, gently suggesting to his mind that he should clap for her. It had to be as natural as possible so that he couldn’t detect her manipulation. She needed to fit the changes into his own mindset about her, about the situation, and about his needs and desires.

He slowly shook his head and his mouth curled into a mocking smile. “Too bad, Amanda. I had such high hopes for you, but it looks like your skill can’t save you. It was a good effort,” he continued, clapping, “but you might as well start thinking about what you’d like for your last meal.”

She grinned at him suddenly, and he stopped applauding. She unfolded the page and handed it back to him. He read it silently, and she watched the muscles in his jaw ripple.

***

Amanda sat in the passenger seat of the car and looked through the binoculars at Melissa Clement. She paced the sidewalk outside of a Starbucks and spoke rapidly into a cell phone, gesticulating for emphasis.

Amanda turned to the man in the driver’s seat. “What kind of coffee does she drink?”

Solomon shook his head. “I don’t know,” he replied. “Does it matter?”

She returned to the binoculars. “I want to make her order something she wouldn’t normally order,” she explained. “But it would be better if I knew what she might like.”

He didn’t respond to that, and Amanda continued to think about how to approach Clement while observing the animated phone conversation.

“Okay, let’s go,” she told Solomon, and stepped out of the car. She strode towards the coffee shop and him ran to catch up to her.

He grabbed her arm and stopped her about thirty feet from the building. He leaned in and spoke in a low, urgent voice. “You need to stay very, very close to me,” he said. “That strap around your ankle will inject you if you get too far away. No surprises. Tell me what you’re doing.”

Amanda felt chilled as she realized how close she had come to killing herself. She steeled herself against the shakes she felt coming on and explained her plan.

“I’m going to go and order a coffee. When she comes in and gets in line, I’m going to make her order something and then change her mind and order something else. Then I’m going to get her to sit at a certain table. That’s all. I just need to practice with her.”

Solomon nodded and released her arm. Amanda glowered at him, then continued to the Starbucks, albeit at a much slower pace.

Clement was still clutching her phone and waving dramatically when they entered the building. She didn’t appear to notice them.

Amanda ordered a Tall Skinny Vanilla Latte for herself, and told Solomon to order something as well. At first he refused, but relented when she frowned meaningfully at him. Amanda paid with the money that Solomon had given her, and they sat at a table near the counter.

They had nearly finished their drinks by the time Clement entered and approached the counter. Amanda looked down at the table and then closed her eyes.

“Um, can I have a Grande Italian Roast, no room please?” the politician asked the barista. “Wait, no…. Can I have a Tall Skinny Vanilla Latte instead please?”

Amanda smiled and looked up at her captor. “Far corner table behind me,” she whispered to him. “Right beside the window.”

He looked over her shoulder and watched as Clement sat at the table Amanda had indicated. He nodded slightly to the girl.

“Okay, let’s go,” she said.

***

Amanda had never been to such a formal, expensive dinner. She sat with Solomon, who had introduced himself as Ryan Carter, and picked at the unidentifiable dish on her plate. Solomon was supposed to be her uncle, and she was along to “learn the life” as he had put it to several inquisitive diners. For her part she mostly stayed quiet, answering questions in ways that did not invite further conversation.

The ankle strap had been removed just before entering the building. Solomon had explained that there were snipers on nearby buildings to pick her off if she ran, and there were other guests at the dinner who would subdue her if she tried to leave. Because she wouldn’t know who they were, he explained, she wouldn’t be able to influence them until it was too late.

Gazing around the crowded banquet hall she counted over two hundred guests. The sounds of murmurs, forced laughs, and clinking silverware washed over her, and closed her eyes for a moment, imagining the other people employed by the CPD who might be stationed throughout the room. When she opened them she saw an elderly man ascending the steps to the stage to one side of the hall. Close behind him followed Melissa Clement.

Solomon leaned closer to her. “It’s time,” he said in a whisper.

She shot him a look. “I know!” she hissed, and he sat up again, unperturbed.

The man on stage had called for attention, and spent a moment introducing the honoured guest. Clement looked calm and patient behind him, smiling a meaningless smile while she waited for his rambling to finish. Finally he stepped aside and Clement stepped up to the microphone amid polite but enthusiastic applause.

“Good evening, dear friends,” she began, looking down briefly at her notes on the lectern. “I’m so glad you could join me tonight to celebrate our shared vision for the future of our people and our country.”

While Clement spoke to her people, Amanda stared intently at her, concentrating hard. This was her moment, her chance to change the future.

“As you know, there is no issue that divides the parties more distinctly than that of the Pushers, those among us who can influence the thoughts of others. I have always delivered the same message where these citizens are concerned: they are people, they have rights, and they are unfairly treated by the Citizen Protection Division.”

Amanda’s breathing slowed as she focused on Clement’s next words.

“But I have been wrong. I haven’t understood them well enough, and so I haven’t understood their plight.”

Clement paused, and the silence in the room was broken only by the shifting of guests in their seats.

“They are not Pushers, dangerous threats to our safety. They are Encouragers, people who have the power to enact change by helping us to see past our self-induced blindness.

“They are not rats to study. They are not a danger as the CPD claims. They are the future, not just of this country, but of the human race. We should be welcoming them as superior beings, not fearing them as predators or prodding them as laboratory curiosities.”

The audience rumbled now as a tension grew in the room. Amanda could sense the unease around her as Clement strayed from the party line into uncomfortable territory.

“Amanda!” Solomon whispered at her urgently. “What are you doing? I’ll kill you!”

She ignored him and continued to Push, determined to finish the work.

Clement raised her voice now, partly for effect and partly to be heard over the muttering. “Perhaps this is a new age, one of discovery and enlightenment. Perhaps a new dawn for humanity is now upon us, the evolution of our species which will take us to heights we had never before dreamed of. Let us embrace these gifted citizens as heralds of the future, and let us give them the honour an acclamation they deserve.”

There was some sparse clapping at this statement, but it was quickly lost in the confused, angry muttering in the hall. Solomon kicked Amanda hard under the table, and she yelped in surprise and pain.

Clement looked up suddenly and then down at her notes as though disoriented. A middle-aged woman at the table next to Amanda raised a finger and pointed at the girl.

“You!” she shouted, rising from her chair. “You’re doing this! You’re one of those Pushers!”

Amanda looked at the other guests, trying in vain to find support. Solomon’s face was clouded in anger, and she knew she was running dangerously low on options. She didn’t know which guests were on the CPD payroll, and it seemed the high-class mob before her could snap at any time.

She stood and looked out over the crowded hall. A few other guests were standing as well, and the woman from the next table was still shouting at her. Amanda closed her eyes and reached out with her mind.

Slowly, silence descended in the room again. The middle-aged woman sat down and looked back to the stage. Clement continued to stand at the microphone, but she too was quiet.

Amanda gingerly pushed back her chair and stepped cautiously towards the nearest exit, about twenty feet away. She Pushed all of the guests at once to look towards Clement while she approached the doorway and slipped through it. She was gasping for breath from the exertion of such a widespread Push, even a simple one, and it was a moment before she could properly look around.

She was in a service hallway which ran behind the kitchens. There was no one in sight although there was a great deal of clatter and chatter from, she assumed, the cooks and servers. She slunk along the narrow passageway until she saw the symbol for a staircase painted on a door. She pushed the metal bar and found the staircase led both up and down. Mind racing and heart pounding, she descended further into the building.

She was lost for a while. The basement was poorly lit and consisted of dozens of identical passageways of concrete and drywall. The building was much larger than she had originally thought. Just as she was feeling a sense of hopelessness asserting itself she spied another glowing red exit sign up ahead. She decided to take her chances.

Amanda opened the door enough to let in a sliver of light and to let her see what was beyond the door. To her surprise it was a street, which she assumed was in the back of the banquet hall. It was deserted, but Solomon had told her that snipers were poised and ready to end her short life. Taking another deep breath she reached out with her mind.

***

A taxi pulled up to the bus station and stopped. Thanking the driver but not paying him, Amanda stepped out of the cab into the chill night air. She breathed deeply, smelling freedom and imagining possibilities, and then went inside to get a ticket.